Frequently asked questions

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Frequently Asked Questions

Find answers to common questions about Hurghada and Marsa Alam excursions, private tours, airport transfers, pickup services, and booking with Ahmos Hurghada Tours.

How can I book an excursion with Ahmos Hurghada Tours?

You can send us your selected excursion, preferred date, hotel name, and number of adults and children through our website, WhatsApp, email, or phone. Our team will check availability and provide your booking details.

Which destinations do you serve?

We arrange excursions and transfers from Hurghada and Marsa Alam, including many surrounding resort areas such as El Gouna, Sahl Hasheesh, Makadi Bay, Soma Bay, Safaga, and Port Ghalib. Availability depends on the selected tour.

What types of excursions do you offer?

We offer Red Sea boat trips, island experiences, snorkelling, diving, desert safaris, quad biking, city tours, private excursions, and cultural journeys to destinations such as Luxor and Cairo.

Do you provide airport transfers?

Yes. We arrange private airport transfers between Hurghada or Marsa Alam airports and hotels in the surrounding resort areas. One-way and return transfers can be requested.

What information is required for an airport transfer?

Please provide your flight number, arrival or departure time, airport, hotel or destination, number of passengers, and the approximate amount of luggage. Please also mention whether you require a child seat or a larger vehicle.

Do your excursions include hotel pickup?

Many excursions include hotel pickup and drop-off from selected areas. Some distant hotels may require an additional transfer charge. Please check the details of your chosen excursion before booking.

Are your excursions suitable for families?

Yes. Many of our excursions are suitable for families and children. Age, height, swimming ability, or health restrictions may apply to certain activities, so please review the tour information before booking.

Can I arrange a private excursion?

Yes. Private tours can be arranged for couples, families, friends, and larger groups. Send us your preferred destination, travel date, and group size, and we will help you find a suitable private experience.

What is included in the excursion price?

Inclusions vary according to the excursion. They may include transportation, entrance tickets, equipment, meals, drinks, or guide services. Please read the included and excluded information on the individual tour page.

Which payment methods are available?

Available payment methods will be explained during the booking process. Payment options may vary depending on the excursion, transfer, booking date, and selected currency.

Can I change or cancel my booking?

Changes and cancellations depend on the conditions of the selected excursion and how close the request is to the departure time. Contact us as early as possible if your travel plans change.

What should I bring on my excursion?

Recommended items depend on the activity. In general, bring comfortable clothing, suitable shoes, sun protection, water, your booking details, and any required identification. Swimwear and towels are recommended for sea trips.

Are tours available in different languages?

Language options depend on the selected excursion and guide availability. Tell us your preferred language when making your booking so we can confirm the available option.

What happens after I submit a booking request?

Our team will review your request, check availability, and contact you with the tour details, pickup information, payment instructions, and final booking confirmation.

Why choose Ahmos Hurghada Tours?

We offer a varied selection of Red Sea, desert, cultural, and private experiences with clear booking information and friendly local assistance. Our goal is to make your Egyptian adventure comfortable, enjoyable, and memorable.